Duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Monitoring and maintaining computer systems and networks

• Responding in a timely manner to service issues and requests

• Providing technical support across the company (this may be in person or over the phone)

• Setting up accounts for new users

• Repairing and replacing equipment as necessary

• Testing new technology

• Possibly training more junior staff members

Get heInformation Technology has become all pervasive within people’s lives, yet many of us take its presence for granted. Through its ever increasing use it has become, in many instances, a force for good, whilst at the same time there has always remained the possibility that it could be harnessed as a force of evil...lp on the following topics